Shipping policy

Shipping Policy
FOB Origin (FOB Shipping Point)

All sales are shipped FOB Origin (FOB Shipping Point). Ownership and responsibility for the shipment transfer to the buyer once the order leaves our warehouse. The buyer assumes full responsibility for freight charges, loss, damage, and liability during transit.

American Screening LLC will not refund shipping charges for refused deliveries or packages that are undeliverable after repeated delivery attempts.

Medical Devices

Medical devices designated "For Professional Use Only" and "Not for Home Use" are intended solely for professional use. If these products are purchased or used for personal purposes, no refund or return will be honored, and all manufacturer warranties will be considered void.

Free Shipping Offer

Free Shipping is available on regularly sized orders (under 150 lbs.) with a merchandise subtotal of $199 or more shipped within the continental United States.

American Screening LLC reserves the right to modify or discontinue this promotion at any time without prior notice.

International Shipping

We offer international shipping through UPS, DHL, and the United States Postal Service (USPS).

For discounted international air freight pricing, please call 1-866-526-2873.

Please note:

  • USPS is the lowest-cost shipping option; however, lost packages shipped via USPS are not eligible for reimbursement or replacement.
  • UPS and DHL provide enhanced shipment tracking.
  • Customers are responsible for all customs duties, taxes, brokerage fees, and other import charges imposed by the destination country.
Returning Products to American Screening LLC

American Screening LLC is committed to providing quality products and excellent customer service.

All Rapid Drug and Alcohol Test Products are FINAL SALE and NON-REFUNDABLE. As an ISO 13485-certified company, we stand behind the quality of our products and customer satisfaction.

Return Eligibility

Returns or refunds will only be considered under the following circumstances:

  • The product is defective.
  • The incorrect product was shipped by American Screening LLC.

Returns requested for any other reason are not eligible for refund or replacement.

Non-Refrigerated Products

If your return qualifies under one of the eligible conditions above:

  • The product must be unused and returned in new condition.
  • The product must be returned in its original packaging with all accessories and components.
  • Custom-manufactured and non-stock items are not eligible for return.
  • Return requests must be submitted within 10 days of receiving your order.
  • Any shipping discrepancies or shortages must be reported within 2 business days of delivery.
  • Products must be returned within 15 days after receiving Return Merchandise Authorization (RMA) approval.
  • An authorized Return Merchandise Authorization (RMA) number must be obtained before returning any merchandise.
  • Returns received without an approved RMA number may be refused.

If the product is confirmed to be defective or American Screening LLC shipped the incorrect product, applicable shipping charges, including approved return shipping, will be reimbursed.

Refrigerated Products

Due to Good Manufacturing Practice (GMP) regulations, refrigerated products cannot be returned unless the incorrect product was shipped by American Screening LLC.

Need Assistance?

If your return qualifies under the conditions above, please contact our Customer Service team before returning any merchandise.

Phone: 866-526-2873
318-798-3306

Email: customerservice@americanscreeningcorp.com

Please include:

  • Your Order Number
  • The Product Name
  • The reason for the return using one of the following codes:
  • DEF – Product is defective.
  • PNO – Incorrect product shipped by American Screening LLC.

A Customer Service Representative will review your request and, if approved, provide a Return Merchandise Authorization (RMA) number along with return instructions.

Important Notice
  • All Rapid Drug and Alcohol Test Products are final sale and non-refundable.
  • Returns and refunds are accepted only for defective products or products shipped in error by American Screening LLC.
  • Products returned without an approved RMA number may be refused.
  • American Screening LLC reserves the right to inspect all returned merchandise before issuing a refund, replacement, or credit.

Thank you for choosing American Screening LLC. We appreciate your business.