Guidebook provides conflict management strategies for managers

Dealing with Conflict teaches managers how to implement effective conflict management strategies in the workplace.

• Addresses reasons why conflict arises in the workplace
• Defines the various forms of conflict
• Teaches methods for resolving conflicts with customers and employees

When your busy managers need effective answers for common problems that arise in day-to-day employee management, they need them fast! Heres the solution  Fast Answers for People Managers" . Fast Answers is a series of handy reference books that new and experienced managers will turn to time and time again. Easy to read, attorney reviewed and affordable, each is filled with quick tips to help managers tackle even the toughest personnel problems.